What personal information do we collect from the people that utilize Everest Direct Mail and Marketings services:
1) When ordering or registering with us, as appropriate, you may be asked to enter your name, mailing list, creative content, samples propietary information, HIPPA information, YOUR mailing address, phone number, credit card information, social security number or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, submit a new direct mail job, or use certain other site features in the following ways:
• To process your mailing campaign or job related transactions.
How do we protect your information?
Our website and internal network services are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also utilize on-site encryption technology through Amazon and Google Cloud Services to assure your mailing lists, and your customer information are safe from theft. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use 'cookies'?
We DO NOT sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information, mailing lists or payment details, unless we provide users with an advanced notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify you via letter
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CAN SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.
Everest Direct Mail & Marketing
15 Glenn Bridge Rd
Arden, North Carolina 28704
The customer affirms ownership or publication rights to all artwork, photos, and other materials submitted for printing and agrees to indemnify and hold harmless Everest Direct Mail & Marketing from any and all loss, cost, expense and damage on account of any and all matter of claims, demands, actions and proceeding that may be instituted against Everest Driect Mail & Marketing on grounds that said printing violates any copyright or any proprietary right of any person, or that it contains any matter that libelous or scandalous, or invade any person’s right to privacy or any other personal right. The customer agrees to, at the customer’s own expense, promptly defend and continue the defense of such claim, demand, action or proceeding that may be brought against Everest Direct Mail & Marketing provided that Everest Direct Mail & Marketing shall promptly notify with respect thereto.
The industry average for returns on non-deliverable mail is 10%. If the list you use in mailing was purchased through Everest Direct Mail & Marketing, we will only assume responsibility for amounts over 10% if the list has been used within a year of purchase. Everest Direct Mail & Marketing will give a credit toward future mailing for any amount over 10%. Everest Direct Mail & Marketing is not responsible for the maintaining or storage of mailing lists you have provided to us or purchased through us beyond the current mailing. However, we will make every effort to keep your personal mailing list(s) and any unlimited lists you purchased from us, for a period of 1 year. After 1 year, any mailing lists we have on file for you will no longer be kept on file.